Features: Everything you need for contextual support
GuidMe gives your users instant, accurate help right where they work. Voice, screen context, and your own docs work together so every answer is relevant and every session stays secure.
Five capabilities that power faster onboarding, fewer support tickets, and happier users.
Features
Support that feels like it’s from the future
Voice, screen context, and your own docs work together so every answer is relevant and every session stays secure.
Voice & screen-aware AI
Users talk and share their screen; the AI sees what they see and gives step-by-step guidance. No more “which tab are you on?”—answers are based on the exact moment and context.
Your docs, instant answers
Upload PDFs or connect knowledge bases. GuidMe indexes everything with AI so the assistant always answers from your content—no generic replies, no outdated help.
Live context from your apps
Add links to your SaaS, help center, or key flows. We extract and use that context so guidance stays relevant to the exact apps and pages your users use every day.
One script, full support
Add a single script tag to any web app. The widget handles voice, screen capture, and streaming—no backend or extra infrastructure on your side. Go live in minutes.
Secure, scalable sessions
Ephemeral tokens and session orchestration keep every conversation private and scoped. Scale support quality without scaling headcount or compromising security.
