Web links

Add URLs from your help site, knowledge base, or product pages so the GuidMe AI can use that content when answering users in the widget.

Why add web links

  • Help sites — Your support or help center pages.
  • Product docs — Public documentation or feature pages.
  • Blog posts — Relevant articles or how-tos.

The AI fetches and indexes the content from these URLs so it can answer using your own wording and up-to-date information.

How to add links

  1. Open the dashboard and select your app.
  2. Go to Web links (or Links).
  3. Add one or more URLs (e.g. https://help.yourproduct.com/getting-started).
  4. Save. Content is fetched and indexed for use in the widget.

What gets used

  • The visible text and structure of each page are used to build context.
  • The AI uses this context when answering questions in the widget for this app.
  • Combined with documents, you can cover both PDFs and live web pages.

Best practices

  • Use stable, public URLs that don’t require login.
  • Prefer pages that are clearly written and relevant to what users will ask.
  • Update or remove links if pages move or become outdated.